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 Webinar: Tuesday, April 29th @1pm

Winning at Retention-

 Proven Strategies to Reduce Cancellations, Winback Customers & Drive Lifetime Value

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April 17, 2025

Winning at Retention: How to Stop the Churn and Supercharge Growth

By Gerhard Gschwandtner, Founder and CEO, Selling Power
Office desktop with a message pad that has Customer Retention written on it.

In today’s ultra-competitive market, keeping your customers may be more valuable than finding new ones. Yet many companies still treat retention as an afterthought. The truth? Retention is the new revenue engine.

Join us on April 29 for a must-attend webinar:
Winning at Retention: Proven Strategies to Reduce Cancellations, Winback Customers & Drive Lifetime Value
featuring Michael Aronowitz, SVP of Revenue Growth at VXI and one of the most respected voices in outbound sales strategy.

Michael pulls back the curtain on how elite brands are reducing churn, reviving lapsed customers, and using sales teams to drive serious growth on the back end—not just the front end.

“Retention is the heart of sales,” says Michael. “Selling to a customer who’s thinking of leaving is the true test of a sales organization.”

Why This Webinar Is a Must for Sales Leaders

💡 Retention is Cheaper Than Acquisition

Retaining a customer can be up to 5X more cost-effective than acquiring a new one. Yet most sales leaders focus on acquisition because that’s what gets the attention. But as churn risks grow—and with new consumer-friendly legislation like “Click to Cancel”—the pressure is mounting to protect the base.

📉 The Hidden Cost of Churn

As Michael points out, every churned customer isn’t just a missed renewal—it’s lost recurring revenue, wasted CAC, and a brand relationship broken. He’ll show you how to identify churn triggers, predict drop-offs, and use outbound sales tactics to save customers before they disappear.

📈 How to Drive Revenue with Retention

This isn’t about vague ideas. It’s a playbook filled with proven tactics. You’ll learn how to:

  • Use AI-powered insights to spot customer disengagement early
  • Equip reps to deliver targeted winback offers
  • Re-train sales teams for upselling and cross-selling
  • And turn outbound sales into a retention force multiplier

“Too many companies are penny-wise and pound-foolish,” says Michael. “They think outbound costs too much. But every saved customer slashes CAC and raises LTV.”

Bonus: Retention & Winback Checklist

All attendees will receive an exclusive post-webinar resource:
📋 Retention & Winback Checklist: How to Keep Customers Engaged and Bring Back Lost Ones
A practical tool your team can put to work immediately.

Who Should Attend?

This session is built for:

  • Chief Revenue Officers
  • VPs of Sales & Retention
  • Heads of Customer Experience
  • RevOps Leaders

If you’re responsible for recurring revenue, renewals, or sales performance, this session will reframe how you think about lifetime value.

What You’ll Walk Away With:

✅ A new mindset: Think revenue recovery, not just revenue generation
✅ A tested framework: When and how to engage with at-risk customers
✅ A strategic advantage: How outsourcing retention can scale growth fast

“Sales leaders need to stop chasing shiny objects and start protecting what they’ve built. Retention isn’t a side gig—it’s a strategy.”

Reserve Your Seat Now

This is more than a webinar—it’s a blueprint for turning retention into your secret growth engine. Spots are limited. If you lead sales or revenue strategy, you can’t afford to miss it.

👉 Register Now for Winning at Retention

Don’t just acquire customers. Keep them, grow them, and win them back—with purpose.

Headshot of Gerhard Gschwandtner

Gerhard Gschwandtner is the founder and CEO of Selling Power.